"Private detective

Lutsk"

Detective Agency

Carrying out test purchases

These days, with the aim of marketing research services such as a control method for procurement of Ukraine is widely used. In the English version of the method is well known as mystery shopping. Experts say that the conduct test purchases in the best way allows us to study the quality of service and customer service in various fields of service.

The essence of mystery shopping is: mystery shopping in the guise of the ordinary customer is sent to the object you need the service sector and examines in detail the behavior of staff towards customers . Of course , none of the workers do not even know that their way is tested , so they continue to behave naturally. Since mystery shopping service provides an opportunity to assess how specific employees behave with customers , kind and friendly if they have to assist customers in the selection and the like. In the course of carrying out test purchases mystery shopping service brings out all the flaws as well as its strengths.

Note that the service mystery shopping as a rule, resort owners of different establishments the service sector who want to watch from the sidelines how their employees treat customers as well as to optimize the service. Typically, mystery shopping is used to study the quality of customer service in the real or online stores, restaurants , cafes, hotels, showrooms or other institutions related to the service sector. Particularly relevant service mystery shopping when establishing service in the newly established institution. Very handy carrying out test purchases will be in cases where the institution of proceedings do not go quite the way we would like. Perhaps the low level of customer service is the cause of all ills , constraining the prosperity of your business.

Alternatively, it is also a very good way to learn how things are with the service of your competitors . Perhaps in this way , you will understand why one institution is more popular , and the second - less.

Order service mystery shopping in Lutsk and Volyn region you can in a detective agency " Private detective Luck ." For this purpose we employ people who are well acquainted with the perfect service , so they can easily test the quality of the service personnel in various fields. Mystery shopping in Lutsk , a role which will act as our agent , will establish the pros and cons for your service, as well as give advice on first-class optimization. We are ready to present to the client a report on the results of the mystery shopping both orally and in written form. It will be described in detail all the flaws of the staff , as well as tips to overcome them . Alternatively, mystery shopping in Lutsk can record the whole procedure of research on audio or video , to send to the client.

Cost of " Mystery Shopper " is set individually. As a rule , it all depends on the complexity of the task and workload . At the same time, this service will help you to really objectively evaluate your business in the service sector , which is largely based on the work of the staff.

Reviews:
Vlada

My brother and I decided to make a family tree of the genus just for yourself. We were wondering who our ancestors were. Itself was not under force, it was necessary to raise a lot of information, and we both work, and experience in this field is not present. So thanks to your agency for the work done. Now we know much more about our roots, believe me, it is not only interesting, but also informative.

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Karina

My physiognomic portrait helped me to look at itself from the outside. Really cool!

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Xenia

I wanted to find distant relatives, which have not communicated. After all contacts must be maintained. Search for relatives by the name gave a pretty quick results.

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